Refund Policy
We want you (and your pup!) to be happy with PupTreatClub.
$1 Trial
If you’re not satisfied, email [email protected] within 7 days of your trial purchase, and we’ll refund your $1 — no questions asked.
Monthly Subscription
After the 3-day trial, your membership renews automatically at $9.99/month.
Subscriptions are non-refundable once billed but can be canceled anytime before the next renewal.
How to Cancel
You can cancel anytime by emailing [email protected] with your account email and the subject line “Cancel PupTreatClub.” Or log in to your membership area and go to Library → Profile → Payments → Cancel Subscription.
Late or Missing Refunds
If your refund hasn’t appeared, please check your bank or payment provider. Processing times may vary by financial institution.